Frequently Asked Questions

About Expo Bazaar

Expobazaar is a platform that connects innovative suppliers with a global network of buyers. We feature a wide array of curated collections across multiple categories—including Home Decor, Textiles, Kitchen & Dining, Furniture, and Kids—making it easy for wholesale businesses to source high-quality products and enhance their offerings.

Our team of experts carefully selects the best products to meet our customers' needs, leveraging our extensive network of manufacturers, artisans, and suppliers who produce a diverse range of products from multiple categories.

Account

To ensure a smooth account setup, compliance with global tax regulations, and business verification, please provide the necessary details.

  • Sole Proprietors: Submit your Social Security Number (SSN).
  • Corporations, Partnerships, LLCs, or LLPs: Provide your Employer Identification Number (EIN) to activate your buyer account. Additionally, buyers must submit a W9 form, which is required to successfully place an order on ExpoBazaar.

After registering as a buyer on usa.expobazaar.com and submitting the required documents, your account will be automatically approved, allowing you to start placing orders immediately.

You can update all personal and business-related information by accessing your buyer profile. To change your registered mobile number and email address, please contact us at support@expobazaar.com

If you're unable to sign into your account, please verify that you've successfully registered on our portal at https://passport.expobazaar.com/usa/registration. Afterward, try logging in at https://usa.expobazaar.com/account, or check your internet connection. For further assistance, please contact us at support@expobazaar.com.

We protect your information using Secure Sockets Layer (SSL) software. SSL is the standard technology for keeping an internet connection secure and safeguarding any sensitive data sent between two systems, preventing non-authorized individuals from reading and modifying any information transferred, including personal details. For additional information, visit us at Our Policy

Orders

Yes, our minimum order value varies based on the shipping model:

  • USA Local: Minimum cart value per order is $150.
  • Ready to Ship: Minimum cart value per order is $300.

For more details, please review our Shipping Models

Yes. If you wish to order in bulk, please send us an email on orders@expobazaar.com

Yes. Please submit your request/queries to orders@expobazaar.com

Yes, you can order samples. If your sample order is below $150, please submit your request to orders@expobazaar.com, and we will process it manually after payment collection. For orders above $150, you can place them directly through our website like a regular order.

Shipping and Delivery

Once your order has been dispatched, you will receive a tracking link on your registered email. In any case, if you don't receive any tracking information, feel free to write to us at orders@expobazaar.com

Our delivery time depends on the shipping method:

  • USA Warehouse: Delivery within 3–5 business days (Ground Shipping).
  • India Warehouse:
    1. Air Shipping: Delivery within 2–3 weeks.
    2. Sea Shipping: Delivery within 5–6 weeks.

We strive to deliver your order(s) on time, but delays may occur due to bad weather or unforeseen circumstances. If this happens, please contact us at orders@expobazaar.com, and we will address the issue as a priority.

Payments

In case of a failed payment, please contact support@expobazaar.com. If the amount has been debited from your account, kindly send us the payment reference number. In most cases, the amount will be credited to your account within 7-10 working days.

We accept all major Credit Cards (Visa, Mastercard, Diner, American Express) and verified checking accounts. You can manage all payment methods in your profile.

Yes, we use a secure payment gateway to safeguard all your information, including payment details. For more details, please review Our Policy.

Payment Terms:

  • Advance Payment
  • ACH
  • Net 30

Returns, Refunds & Cancellations

Please refer Our Policy

If you receive a damaged product, please submit a return request within 7 days of delivery. Once our team verifies the claim, we will process the refund to the original payment method.